Terms of Service

Welcome to www.roomers.si, the official website of the Opera Hotel. By using this website, you agree to the terms of service outlined below. If you do not agree with these terms, please do not use the website.

 

  1. Basic Information
    Website Owner:
    Roomers d.o.o.
    Address: Gledališka 4, 2000 Maribor
    Email: info@roomers.si
    VAT Number: SI27365140
    Company Registration Number: 9416943000

 

  1. Reservations
    • Room reservations can be made via the website, email, or telephone.
    • Every reservation becomes valid only after written confirmation from the hotel.
    • Upon confirmation, a deposit or credit card details may be required as a guarantee.
    • Cancellation terms are specified during each individual booking process.

 

  1. Prices and Payment
    • All prices on the website are listed in EUR and include VAT, unless explicitly stated otherwise.
    • The hotel reserves the right to change prices without prior notice. Prices confirmed at the time of booking remain unchanged.
    • Payment can be made by cash, credit card, or bank transfer based on a pro forma invoice.

 

  1. Check-in and Check-out
    • Check-in: from 15:00 on the day of arrival.
    • Check-out: by 11:00 on the day of departure.
    • Early check-in or late check-out is possible depending on availability and for an additional fee.

 

  1. House Rules
    • Guests are required to comply with the hotel's house rules, available in the rooms and at the reception.
    • The hotel reserves the right to refuse accommodation or terminate the stay without refund in case of serious violations of the rules.

 

  1. Liability
    • Roomers d.o.o. is not liable for personal belongings lost or damaged during the stay.
    • Guests are responsible for any damage caused to hotel property during their stay.

 

  1. Data Protection
    • Roomers d.o.o. respects your privacy and processes personal data in accordance with applicable laws (GDPR).
    • You can read more in our Privacy Policy.

 

  1. Intellectual Property
    • All content on www.roomers.si (texts, images, logos, etc.) is protected and is the property of Roomers d.o.o. or its partners.
    • It is prohibited to copy, distribute, or use any content without written permission.

 

  1. Changes to the Terms
    • The hotel reserves the right to change these terms at any time without prior notice.
    • Changes take effect from the date they are published on the website.

 

  1. Jurisdiction
    • Any disputes will be subject to the jurisdiction of the court in Maribor, Slovenia. Slovenian law shall apply exclusively.

 

For additional information or assistance, please contact us via email at info@roomers.si or by phone at +386 41 666 852.

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